RedundaTrunk™
With one of the most robust IP PBX
systems on the market today, ShoreTel has certainly factored
business continuity into its award-winning line of customer
premises telephony equipment. What if the call doesn’t go
through? Reliable communications require
easily implemented, alternative connectivity in the event of
an unplanned outage of private or public connectivity. In the event of an emergency, you can rest
assured to know that SureTrunk has been designed to support ShoreTel customers in a variety of ways.
EtherSpeak, the
innovators of SureTrunk™, the world’s first and only managed SIP trunking solution that connects natively to the ShoreTel
platform, is pleased to announce the arrival of the
RedundaTrunk™
option for SureTrunk customers, a real-time
disaster avoidance service enabling touch-less ShoreTel IP PBX
systems to automatically switch over between SIP trunking and
back up Public Switched Telephone Network (PSTN) routing.
So long as callers can connect out,
RedundaTrunk can seamlessly re-route inbound calls through
alternative paths to reach another number whether that other
number were a DID via PRI or POTS line. Conversely, if your
POTS/PRI goes down, you could take comfort in knowing that
service would automatically switch over to the SIP trunks. Both
the caller and the user receiving the call would never know
there was a problem. Email notifications would automatically
alerts administrators and customers of the failover condition.
In short, the likelihood that your business, or your customer’s
business would avoid a disaster is increased with SureTrunk and
the RedundaTrunk option enabled.
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